Best Buy at 5947 Wesley Grove Boulevard, Wesley Chapel, Florida.

I drove 15 miles one way to this store on one of my few days off. I went to the service counter for service on my computer. A snobby young woman asked if I had an appointment. I replied no, I wasn't aware I needed one. I've been coming to this location since it opened and have never needed one before. I was informed an appointment could be made for about an hour and a half later. No one was waiting for service at the time I was in there. Couldn't I just drop my computer off and come back at a later time? No. I didn't have an appointment. Worst customer service I have ever received there. I have purchased at least 7 computers and 2 large screen TV's from this location over the years. I will not be returning to this location. If I could zero stars I would.